Frequently Asked Questions

How It Works

These are our most frequently asked questions about the way Admiral Charity Cards works with the charities you love to support.

As many cards as you wish! The minimum order is 25 cards. We are happy to fulfil any order above this. We also offer additional discounts at any time of year for orders above 1000 cards.

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All of our cards come with white 110gsm peel and seal envelopes. There is no extra cost for envelopes and if you make a mistake on a few just give us a call and we will try and help.

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We have worked hard to keep our prices competitive while not reducing the quality of our product. The total cost of your order will be dependent on the number of cards, use of logos, signatures and colour. We are happy to speak to you to discuss the most cost-effective options for you. We also offer staggered discounts so the earlier you order the more you save.

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We are happy to print whatever you would like in your cards, from your own greeting, to seasonal opening times to your contact details. Whatever you need to make the right impression! 

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Yes, we are happy to print your company's logo free of charge. Just send it to us in our required format (JPEG, TIF or EPS) and we will place it in your proof. If there are any problems with using your logo, we will contact you immediately to request a new logo. We can even print your signatures too!

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We will print your greeting, logo in whatever colours you would like. There will be a charge of 20p per card (subject to early order discounts).

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Delivery to 1 UK Mainland address is free of charge. We will also deliver overseas, simply supply us with the address for the cards and we will arrange a quote for overseas delivery.

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Delivery will be made within 7 working days from when you have informed us you are happy with your proof. All of our deliveries within the UK are made via FedEx, who offer a tracking and sign for service.

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We accept most major debit and credit cards, cheques and BACS transfers. You can pay online when ordering using a debit/credit card or we will send you an invoice to be paid on receipt of goods. (organisations only).

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If you have ordered from us in the past three years we will have all your details, including your greeting choice from your last order. Contact us by phone or email and we will forward you your past proof. All you need to do is choose a new card and quantity.

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Order a sample via the website and we will mail it out immediately. All sample requests received by 2pm are fulfilled the same day and posted via Royal Mail 2nd class post.

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All of our personalised cards offer 12% + vat of the total order value to your chosen charity or multi-charity. If you order direct through a charity's web site then that charity will receive 20% + vat of the total order value.

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It is normal for us to print your chosen charity logo on the inside of your card, however if you would not like this we will remove the logo. Your charity donation will not be changed if you choose to display the charity logo or not.

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Wherever possible, packaging used is either recycled, biodegradable, compostable or a combination of these. All our waste is sorted and the vast majority is sent for recycling. Most external communication, such as enquiry replies and invoices are emailed wherever possible and we strive to limit our paper use within the office.

For more information please see our environment policy here

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Of course! Admiral Charity Cards will help you through any questions or problems that you have. Please call our customer service team on 020 7610 6193 or send us a message

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